365 exchange not connecting

I reached out on 6/22/26 regarding a technical support issue with my Pocket device. I have not yet received a solution response and wanted to follow up.

Brief description of the issue: I just purchased my Pocket and trying to connect 365/Exchange. It keeps coming back telling me that the username and password are incorrect, but I am sure it’s not the issue. What seems to be going on is your Software makes reference to the regular OUTLOOK service but not 365/Exchange so it keeps trying to log into the wrong place could someone assist me on getting my account set up correctly?

I would greatly appreciate assistance and before the trial ends. Please let me know if anyone has a solution.

Thank you for your help—I’m looking forward to replies

I use an office 365 corporate account and I just logged in with my user ID and password through the Microsoft login and it attach just fine if you could give us some more information about what’s happening or what’s not working