So, i had an audio file that i had shortened using the web interface.
After doing so, i wanted to export the file. It said i didn’t have permission to do so.
Then the audio file disappeared from sources.
I connected the pocket to my computer to see if it was still available there and luckily it was.
I was wondering why this would happen when i’m the only original owner though.
Thanks!
hey @nyhunter77 could you dm me which audio recording this was can check this out?
Hi @mhirrrr , hope you’re doing great, i already deleted it actually.
If you have access to a trash area, it’s from June 21, my son sang to me 
I just clipped the opening and ending where it was quiet.
If needed, i can run another test recording later to clip and show you what happens.
Thanks as always!
The main issue i had though was that i couldn’t export the audio file. 
(oh i still have the file though, but i renamed it and downloaded it manually)
hey @nyhunter77 i’m doing great thanks for asking, hope you are as well!
do let me know if you face this again! should not be happening, but could be another problem showing up like this, but we are investigating regardless.
thanks!
1 Like
hey @nyhunter77 we have identified the issue and fixed it!
1 Like
Thanks @mhirrrr , you and your company are the best!
1 Like