Device not registered?

I have searched and have been reading and watching videos, but I can’t find anywhere how to register my device. I have the app on my phone, the Pocket device is connected to both my phone and, currently, my computer (via USB), and I have enabled Pocket web sync. But when I select what to import, with the Pocket device connected, I get a message saying that: No Pocket device registered. Please register a device first. Since I bought it directly from the producers, I wouldn’t think I would have to register it. But I would, if I knew how.

hey @lcdepaoli dm’d you to understand the issue better