Disappointing audio quality vs. “Studio-Grade Audio Clarity” claim

I’m quite disappointed by the recording quality of my Pocket.

Most of my recordings are PC calls played through a Jabra speaker, with the Pocket placed nearby. The audio sounds very reverberant as if the conversation had been recorded in a church.

What makes this particularly frustrating is the “Studio-Grade Audio Clarity” claim. It had real weight in my decision to buy the device.

By comparison, recordings made with my iPhone sound noticeably cleaner and more natural.

Is this the level of audio quality Pocket currently considers normal, or are there concrete improvements planned through firmware or audio processing?

Hi @Largow! So sorry to hear the audio isn’t meeting expectations.

This does not sound like typical behavior for the device. Please email us at hey@heypocket.com so we can investigate—if necessary, we’ll be happy to replace your device to ensure you get the quality you expect!

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