# Every possible download doesn't resemble the App contents/layout **URL:** \ **Category:** General\ **Created:** [November 5, 2025, 3:28am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773 "2025-11-05T03:28:48Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Genart7](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@Genart7](https://community.heypocket.com/u/Genart7)\ **Post date:** [November 5, 2025, 3:28am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/1 "2025-11-05T03:28:48Z")
Can’t say I’m totally vibing with this device. I own another AI recording device and its operation was pretty intuitive and easy to discover how things work. With my new Pocket AI I recorded a 1 hr 47 minute lecture. This is the 2nd time I’ve used it. What was produced in the app looked pretty cool. I therefore downloaded every possible option apparent to download. That way I could look at on my computer on a larger screen and not have to look at the small writing on my iphone. To put it directly: the following documents do not look anything like the contents within the app. The four documents I got were labeled these….. 1. ```auto Action_Items (word doc) ``` 2. ```auto Mind_maps (pdf) ``` 3. ```auto Summary (word doc) ``` 4. ```auto Transcript (word doc) ``` Is there some setting I’m totally missing here? ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [November 5, 2025, 3:33am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/2 "2025-11-05T03:33:03Z")
Hey @Genart7 thanks for the feedback currently you can access your transcripts at [app.heypocket.com](http://app.heypocket.com) on the web. I’m taking up this feedback personally and will make sure the outputs you get are of the best quality Thanks ---
**Author:** ![Genart7](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@Genart7](https://community.heypocket.com/u/Genart7)\ **Post date:** [November 5, 2025, 7:06am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/3 "2025-11-05T07:06:15Z")
> [@mhirrrr](#): > > [app.heypocket.com](http://app.heypocket.com) **[mhirrrr,](https://community.heypocket.com/u/mhirrrr)** FYI, “[app.heypocket.com](http://app.heypocket.com/)“ says it is going to send me a 6-digit code to my email address when i attempt to sign-in and it never does. Not even to my spam folder. There were several problems just getting a correct log-in to work for [https://community.heypocket.com/](https://community.heypocket.com/). ---
**Author:** ![Genart7](https://avatars.discourse-cdn.com/v4/letter/g/3d9bf3/32.png) [@Genart7](https://community.heypocket.com/u/Genart7)\ **Post date:** [November 5, 2025, 7:34am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/4 "2025-11-05T07:34:25Z")
> [@Genart7](#): > > mhirrrr i finally got a code sent to my email long after the 10 min expiration was up. I tried to apply it and it said incorrect and 2 attempts left. I asked for it to resend a code and it’s been over 15 minutes and still hasn’t arrived. ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [November 5, 2025, 7:51am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/5 "2025-11-05T07:51:16Z")
hey @Genart7 I can see we attempted to send otp’s but they seem to have bounced. Which could be because of the special email mostly ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [November 5, 2025, 7:53am UTC](https://community.heypocket.com/t/every-possible-download-doesnt-resemble-the-app-contents-layout/773/6 "2025-11-05T07:53:09Z")
you will have to check with your mail server once to make sure all is good on their end