# Summarizing Process "Hanging" **URL:** \ **Category:** General\ **Created:** [October 21, 2025, 4:25pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435 "2025-10-21T16:25:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![clastevenson](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/clastevenson/32/134_2.png) [@clastevenson](https://community.heypocket.com/u/clastevenson)\ **Post date:** [October 21, 2025, 4:25pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/1 "2025-10-21T16:25:19Z")
Has anyone experienced the summarizing process “hanging” and then appearing to stop and go back to the “summarize” button screen for a given recording? I’ve tried to restart the app, restart the pocket, and restart my iphone - all to no avail. Anyone had this happen and have any luck resolving it? Worked flawlessly on day 1 (yesterday), but this has started happening on day 2. ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 21, 2025, 4:40pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/2 "2025-10-21T16:40:44Z")
Hey @clastevenson messaging you about this ---
**Author:** ![Chefcarrillo08](https://avatars.discourse-cdn.com/v4/letter/c/51bf81/32.png) [@Chefcarrillo08](https://community.heypocket.com/u/Chefcarrillo08)\ **Post date:** [October 21, 2025, 4:47pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/3 "2025-10-21T16:47:55Z")
I just posted about this as well. Not sure if this is a hiccup/glitch ---
**Author:** ![aCharlie](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/acharlie/32/804_2.png) [@aCharlie](https://community.heypocket.com/u/aCharlie)\ **Post date:** [October 21, 2025, 5:01pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/4 "2025-10-21T17:01:49Z")
Having the same issue. Looks its trying to summarize… then stops. Repeats. ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 21, 2025, 5:03pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/5 "2025-10-21T17:03:04Z")
Hey! We are investigating this will keep you updated ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 21, 2025, 5:29pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/6 "2025-10-21T17:29:03Z")
Hey @aCharlie @clastevenson do let me know if you are able to see your summaries now! ---
**Author:** ![aCharlie](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/acharlie/32/804_2.png) [@aCharlie](https://community.heypocket.com/u/aCharlie)\ **Post date:** [October 21, 2025, 5:53pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/7 "2025-10-21T17:53:14Z")
Yes! it worked. Thank you ---
**Author:** ![clastevenson](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/clastevenson/32/134_2.png) [@clastevenson](https://community.heypocket.com/u/clastevenson)\ **Post date:** [October 21, 2025, 6:07pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/8 "2025-10-21T18:07:01Z")
Yep, seems to be working now. Thanks! ---
**Author:** ![clastevenson](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/clastevenson/32/134_2.png) [@clastevenson](https://community.heypocket.com/u/clastevenson)\ **Post date:** [October 22, 2025, 5:50pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/9 "2025-10-22T17:50:28Z")
It seems to be “hanging” again (update: mine came through after a few more attempts) ---
**Author:** ![MasterIEVC](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@MasterIEVC](https://community.heypocket.com/u/MasterIEVC)\ **Post date:** [October 22, 2025, 6:05pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/10 "2025-10-22T18:05:48Z")
yes, it does to me.. it eventually times out and returns me to the recording. I am also having issue with long syncing process with blue tooth & Wi-Fi connections. even thou it states if faster with Wi-Fi to sync, the process to get connected to Wi-Fi is another prolonged process. any work arounds or updates that can fix these syncing issue @Pocket owners? ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 22, 2025, 6:43pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/11 "2025-10-22T18:43:09Z")
Hey @clastevenson @MasterIEVC a lot of this happens because recordings do not upload to our servers due to which we arent able to process them ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 22, 2025, 6:44pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/12 "2025-10-22T18:44:06Z")
Speed of processing depends on network connection for upload, length of recordings we are working on more stuff to make sure we are uploading and processing recordings faster as well ---
**Author:** ![MasterIEVC](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@MasterIEVC](https://community.heypocket.com/u/MasterIEVC)\ **Post date:** [October 22, 2025, 7:16pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/13 "2025-10-22T19:16:14Z")
@mhirrrr - 😱 what can we do about it… so syncing to the app is our audio uploading to your servers? ---
**Author:** ![MasterIEVC](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@MasterIEVC](https://community.heypocket.com/u/MasterIEVC)\ **Post date:** [October 22, 2025, 7:17pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/14 "2025-10-22T19:17:41Z")
@mhirrrr - I have a gig internet connection with my wifi… just an FYI… ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 22, 2025, 7:23pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/15 "2025-10-22T19:23:48Z")
yep the audio is uploaded to our servers for processing ---
**Author:** ![MaryEllenL](https://avatars.discourse-cdn.com/v4/letter/m/c5a1d2/32.png) [@MaryEllenL](https://community.heypocket.com/u/MaryEllenL)\ **Post date:** [October 22, 2025, 9:29pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/16 "2025-10-22T21:29:21Z")
I’ve been having the same issue. ---
**Author:** ![MasterIEVC](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@MasterIEVC](https://community.heypocket.com/u/MasterIEVC)\ **Post date:** [October 22, 2025, 11:39pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/17 "2025-10-22T23:39:46Z")
Yes, but it only uploads when we click on the audio to get the summary. as far as i can tell, the app doesn’t do it right after the audio syncs between the app and Pocket. and we have to click on sync in order it upload to the app, otherwise it won’t sync automatically. ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 22, 2025, 11:51pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/18 "2025-10-22T23:51:02Z")
Nope not the case audio uploads immediately after the sync happens unless wifi transfer is being used ---
**Author:** ![michellivey](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/michellivey/32/258_2.png) [@michellivey](https://community.heypocket.com/u/michellivey)\ **Post date:** [October 23, 2025, 2:29pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/19 "2025-10-23T14:29:53Z")
Mine are hung up as well. It just keeps saying they are working on the summary but one has been like that for two days now. ---
**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\ **Post date:** [October 23, 2025, 2:36pm UTC](https://community.heypocket.com/t/summarizing-process-hanging/435/20 "2025-10-23T14:36:09Z")
Hey @michellivey seems like you aren’t able to connect to any of our servers are you on some kind of protected network or vpn? [Next page](https://community.heypocket.com/t/summarizing-process-hanging/435.md?page=2)