# The ad says no subscription required, yet it required me to buy one **URL:** \ **Category:** Get Started & Setup\ **Created:** [August 31, 2026, 11:17pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110 "2026-08-31T23:17:30Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jandob789](https://avatars.discourse-cdn.com/v4/letter/j/b4bc9f/32.png) [@jandob789](https://community.heypocket.com/u/jandob789)\ **Post date:** [August 31, 2026, 11:17pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/1 "2026-08-31T23:17:30Z")
I thought this was going to be free. the ad says no subsccription necessary. Yet, the application said that it cost $199 a year and i have 7 days for free trial. I don’t want a subscription, especially at that price and especially since i can’t figure out how to use the darn thing. I have turned it off and on. i the app downloaded, but i havel a hard time on the phone. Can I download the app to the computer where I can see it better? ---
**Author:** ![Mcharkowski](https://avatars.discourse-cdn.com/v4/letter/m/f6c823/32.png) [@Mcharkowski](https://community.heypocket.com/u/Mcharkowski)\ **Post date:** [September 1, 2026, 2:04am UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/2 "2026-09-01T02:04:54Z")
That’s just a pop-up offering it. You can just close it. There’s a web-based app available at [app.heypocket.com](http://app.heypocket.com)…. And while there you can click on the download button in the upper right hand corner… there’s apps for Windows and iMac, though they are still in beta and buggy. I think the web app will work fine for you. Good Luck! ---
**Author:** ![jandob789](https://avatars.discourse-cdn.com/v4/letter/j/b4bc9f/32.png) [@jandob789](https://community.heypocket.com/u/jandob789)\ **Post date:** [September 2, 2026, 3:13pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/3 "2026-09-02T15:13:04Z")
;Thanks for that information, especially about the desktop . but how do i cancel it. i don’t know what the software was called. it was too small onmy phone. ---
**Author:** ![Vic](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/vic/32/2532_2.png) [@Vic](https://community.heypocket.com/u/Vic)\ **Post date:** [September 2, 2026, 3:19pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/4 "2026-09-02T15:19:17Z")
Hello! Can you send me a DM with your email? That way I can send you the correct instructions? ---
**Author:** ![jandob789](https://avatars.discourse-cdn.com/v4/letter/j/b4bc9f/32.png) [@jandob789](https://community.heypocket.com/u/jandob789)\ **Post date:** [September 4, 2026, 10:37pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/5 "2026-09-04T22:37:57Z")
hi Vic, i am sort ofgettinng the hang of this, but have so man yquestions. [jandob@bellsouth.net](mailto:jandob@bellsouth.net). thank you for any help you can give me. i just figured out how to do the voice print, so i am on day 1 of the instructions. Does it automatically go to day 2 or can i make it go to day 2 today? ---
**Author:** ![Vic](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/vic/32/2532_2.png) [@Vic](https://community.heypocket.com/u/Vic)\ **Post date:** [September 7, 2026, 4:28pm UTC](https://community.heypocket.com/t/the-ad-says-no-subscription-required-yet-it-required-me-to-buy-one/2110/6 "2026-09-07T16:28:36Z")
Hi Jandob! Glad to see you are getting the hang of it, yes it should progress automatically.