# Transcript not picking up speaker

**URL:** <https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475>\
**Category:** General\
**Tags:** bug\
**Created:** [February 12, 2026, 3:56pm UTC](https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475 "2026-02-12T15:56:16Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\
**Post date:** [February 12, 2026, 11:05pm UTC](https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475/21 "2026-02-12T23:05:18Z")

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seems like an issue with the AirPods which is new we will check if anything has changed on our end regarding the same

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**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\
**Post date:** [February 12, 2026, 11:05pm UTC](https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475/22 "2026-02-12T23:05:55Z")

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could you just send us a screenshot of how this looks like in your mobile app? The names etc will be matched. Sometime you just have to refresh the page due to the cache

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**Author:** ![bduden](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/bduden/32/1588_2.png) [@bduden](https://community.heypocket.com/u/bduden)\
**Post date:** [February 12, 2026, 11:13pm UTC](https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475/23 "2026-02-12T23:13:35Z")

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I did do a refresh before sending that screenshot. Now something really weird happened. I went to mobile to grab a screenshot and my speaker assignments have been removed. Also on desktop they were unassigned. I did not do any refreshing between my last message and your response

Image 1 is mobile, image 2 is desktop

 ![IMG_1441](https://canada1.discourse-cdn.com/flex029/uploads/pocket/original/2X/b/b37cfd70aa46c68b2e53dd925d2d32f67af82366.jpeg)

 ![Screenshot 2026-02-12 at 5.09.18 PM](https://canada1.discourse-cdn.com/flex029/uploads/pocket/original/2X/f/f0f2fc67e368349cbc746df2b707618d9bca3c95.png)

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<div class="post-metadata">

**Author:** ![mhirrrr](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@mhirrrr](https://community.heypocket.com/u/mhirrrr)\
**Post date:** [February 12, 2026, 11:17pm UTC](https://community.heypocket.com/t/transcript-not-picking-up-speaker/1475/24 "2026-02-12T23:17:48Z")

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this is very weird I have messaged you to dig into this

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