Web Sync: Impossible to log on

Get Started & Setup
1

I try to enable websync for a newly purchased pocket but it constantly fails with the same error message, that is failed to update mode: activate.

Everything else seems working, connection, syncing etc. but it does solve the websync. Running on the lastest firmware 1.8 and 0.6.76 of the app.

Any suggestion what to test more?

2

Have you tried having the App on your phone already open when you went to connect to the PC with the pocket? See the “NOTE” below Step 1 at this link.

3

Thanks for the help! The activation suddenly worked like a charm, and the computer recognized the drive after a restart. I must have just missed a step earlier.

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