# Windows desktop app will not export **URL:** \ **Category:** General\ **Tags:** bug\ **Created:** [October 1, 2026, 9:58pm UTC](https://community.heypocket.com/t/windows-desktop-app-will-not-export/2238 "2026-10-01T21:58:11Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![GentleSequoia94](https://avatars.discourse-cdn.com/v4/letter/g/e99b99/32.png) [@GentleSequoia94](https://community.heypocket.com/u/GentleSequoia94)\ **Post date:** [October 1, 2026, 9:58pm UTC](https://community.heypocket.com/t/windows-desktop-app-will-not-export/2238/1 "2026-10-01T21:58:11Z")
I’m a Pro Pocket user. I have the Windows desktop app installed on 2 laptops plus the mobile device on my phone. For over a week now, neither desktop app will successfully complete an export of a recording. It takes forever, then finally gives an error screen that says insufficient memory (this is a brand new laptop, mind you), or it just freezes up and I have to manually shut down the program. So annoying! Any solutions? I’ve already updated the app, restarted, etc – all the no-brainer things to do. Still having the issue. ---
**Author:** ![Vic](https://yyz1.discourse-cdn.com/flex029/user_avatar/community.heypocket.com/vic/32/2532_2.png) [@Vic](https://community.heypocket.com/u/Vic)\ **Post date:** [October 2, 2026, 4:40pm UTC](https://community.heypocket.com/t/windows-desktop-app-will-not-export/2238/2 "2026-10-02T16:40:15Z")
Hello there! Sent you a DM ---
**Author:** ![patrickpitre](https://avatars.discourse-cdn.com/v4/letter/p/87869e/32.png) [@patrickpitre](https://community.heypocket.com/u/patrickpitre)\ **Post date:** [October 8, 2026, 10:41pm UTC](https://community.heypocket.com/t/windows-desktop-app-will-not-export/2238/3 "2026-10-08T22:41:36Z")
I’m having the same issue. I can export single recordings, but the moment I go above 2 or 3, it hangs and I have to kill it in the task manager.