Recording not showing up

I had a meeting today, I verified that the light was amber during the conversation. When I went into the app to find the conversation, it is nowhere to be found. How can I find/retrieve it?

Hey, sorry about that! If this was recorded on your Pocket, please keep it powered on and close to your phone, with Bluetooth enabled and the Pocket app open for a few minutes. If it still doesn’t appear, DM us the email on your account plus the recording’s approximate date and time. Please don’t reset or delete anything yet so we can help recover it