Connecting to the web app and sync is not working today

I’m not sure when this started but at least for me, i can’t make any web syncs today.

The wifi sync still doesn’t work well, and i’m currently bluetooth syncing which is taking a very long time.

Along with this, I also had another failure to record when i hit the button on the Pocket.

It missed the whole meeting.

This day has not started off well.

Attaching @chay to take a look at this

Hey,

We fixed this issue, thanks for reporting

You can check back now and you should be able to sync your recordings in 10 minutes

2 Likes

i’m in the same boat - my last sync was 11/24. I can connect the pocket to my computer and download the recordings for every day since then, but no syncing happens. To add frustration to this, the pocket also states that there are no memories…. despite clear downloads (Manually) and clear 0 or 19 synching messages while it attempts (and never acutally syncs).