I'm a founding member... how do I get access?

Hey guys! I’ve emailed several times but haven’t gotten a response. I’m hoping I’ll get some support here. I am trying to get access to my “founder benefits” as listed in the email I received when I first ordered:
Unlimited minutes with Core Features, secured only for you. This bucket will never be offered again.

3 Free Months of Pocket Pro, on us — as a thank you for believing early.

Founding Member status in the Pocket app, with early access to new features.

My app is telling me I need to upgrade to get more minutes! I would really like to get this sorted to continue using my device.

thx

Messaged to get the this sorted out! Sorry our support team has been swamped!

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Hey @aumatma we can see you are already a founding member!

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