Orders & Shipping
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I got a USPS tracking number, but when I check it online it says “invalid” or doesn’t show any updates. Did something go wrong with my order?
Your USPS tracking number is valid, it just hasn’t updated yet. Right now, shipments are in transit through Hong Kong, one of the world’s largest transportation hubs. Because of the national holidays from October 1–7, t… |
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35 | 955 | October 28, 2025 |
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How Pocket Shipping Works
Pocket devices are being shipped in batches. Here’s how the process works: From Us → Courier Once production completes, devices are packaged and handed to our logistics partner in Hong Kong, one of the world’s larg… |
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2 | 360 | October 3, 2025 |
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About the Orders & Shipping category
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2 | 238 | October 6, 2025 |
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Ordered the 128Gb but received the 64Gb?
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3 | 122 | January 22, 2026 |
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Returns and Refunds
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4 | 565 | January 10, 2026 |
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Pocket is here!
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0 | 48 | November 1, 2025 |
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Wish me luck! Please send good vibes
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0 | 62 | October 29, 2025 |
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What were the perks of a preorder?
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9 | 283 | October 29, 2025 |
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Wooo Hooo, shipping email received!
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18 | 354 | October 28, 2025 |
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Pretty disappointed in shipping and tracking and overall first experiences
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36 | 1007 | October 22, 2025 |
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My tracking number says it will be here tomorrow
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0 | 82 | October 15, 2025 |
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No shipping information
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5 | 249 | October 15, 2025 |
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Order notice of arrival date
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1 | 119 | October 14, 2025 |
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Round 2 shipping release?
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6 | 228 | October 14, 2025 |
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Is this something we need to worry about?
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5 | 203 | October 10, 2025 |
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My Pocket is attached to someone elses email
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1 | 166 | October 9, 2025 |
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No shipping options available for India?
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3 | 151 | October 8, 2025 |
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Shipping a bit misleading
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25 | 783 | October 8, 2025 |
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How can I update my shipping address?
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3 | 150 | October 6, 2025 |
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How to get shipping update
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3 | 281 | October 6, 2025 |
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How to confirm my shipping address?
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1 | 99 | October 1, 2025 |
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I don’t have a tracking number yet. Does that mean my order is lost?
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2 | 159 | October 1, 2025 |
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When will everything ship?
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0 | 95 | October 1, 2025 |
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When will my Pocket ship?
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0 | 174 | October 1, 2025 |