Get Started & Setup

Topic	Replies	Views	Activity
I paired Pocket to the wrong email. How do I switch? I signed in with the wrong email. The app says my device is already paired to another account. I want to use a different email (ideally the one I used to purchase because it has my founding status). Answer For security…	13	658	October 29, 2025
Troubleshooting Basics Having issues setting up Pocket? This guide will cover: Troubleshooting – Pocket Guide \| Help Center	2	305	October 29, 2025
Pocket App Setup Learn how to connect Pocket with the companion app: Step 2: Pair Your Pocket – Pocket Guide \| Help Center	5	558	February 9, 2026
How to Set Up Your Pocket This guide will walk you through the first-time setup process for your Pocket device: unboxing, charging, pairing with the Pocket app, and capturing your first conversation.	22	1826	October 28, 2025
About the Get Started & Setup category	1	293	November 11, 2025
Blue Light When Not in Use	2	58	February 20, 2026
Is voice activation a thing?	4	73	February 2, 2026
Pocket Pro Paid at Checkout, no response from support	17	167	January 27, 2026
Tasks not being pulled through from summary	3	32	January 26, 2026
Unresponsive Support for Setting up Founding Membership?	7	81	January 23, 2026
Underwhelmed. A little buyers remorse	14	864	January 13, 2026
Device not registered?	1	31	January 8, 2026
How to use-what is the Pocket capable of?	1	103	January 7, 2026
Pocket Pro Account Swap	1	53	December 30, 2025
Not Working - Not Capturing Audio	3	62	December 26, 2025
Issues recording in call mode	3	133	December 17, 2025
Automatically sorting global action items?	3	93	December 13, 2025
Deeper troubleshooting Pocket pairing	4	191	December 1, 2025
POLL: I'm curious what Summary Model everyone is using?	9	501	November 19, 2025
How to Replace Old Pocket with New Pocket	4	135	November 18, 2025
Web App Phone App Sync and Dates	5	130	November 18, 2025
Logging in frequently	2	59	November 16, 2025
Got my Pocket. Subscription?	21	663	November 14, 2025
Provide topic suggestion in recording	0	60	November 13, 2025
WiFi firmware update v4 fails	30	638	November 7, 2025
Regenerate Transcript?	13	196	November 6, 2025
Constant Crashes	1	39	November 6, 2025
Summary is only working for the first few minutes of the transcript	8	167	November 4, 2025
Accessing notes and transcripts	10	240	November 4, 2025
Stuck at "Hang tight, we're pulling out the key points..."	2	51	November 4, 2025

I paired Pocket to the wrong email. How do I switch?

I signed in with the wrong email. The app says my device is already paired to another account. I want to use a different email (ideally the one I used to purchase because it has my founding status). Answer For security…

13

658

October 29, 2025

Troubleshooting Basics

Having issues setting up Pocket? This guide will cover: Troubleshooting – Pocket Guide | Help Center

2

305

October 29, 2025

Pocket App Setup

Learn how to connect Pocket with the companion app: Step 2: Pair Your Pocket – Pocket Guide | Help Center

5

558

February 9, 2026

How to Set Up Your Pocket

This guide will walk you through the first-time setup process for your Pocket device: unboxing, charging, pairing with the Pocket app, and capturing your first conversation.