Issues with transcript export in PDF

I keep receiving an error when I’m trying to export a PDF transcript. It says “Failed to export 1 recording”.

I was able to export as TXT and DOCX but the transcript is unusable as it doesn’t list separate speakers but just one long, rambling combined document. Thanks in advance for improving!

hey @Katasia checking this out sorry about this! Thanks for the feedback

I had same issue and posted about it in feedback.heypocket.com as a bug report but it went unacknowledged. Maybe this is the better site to report bugs?

hey @javd207 thanks for the feedback we look at our community, slack or email mostly for bug reports but keeping this in mind, will check it out

Hey @Katasia!

Could you help us with the following information?
• Is this issue happening with a specific recording, or are you unable to export any recordings at all?
• If it’s just one recording, could you please share the public link to it?

Thanks!

I’ll DM you with a link right now where I have the same issue.