My Pocket AI device has been working flawlessly until this morning. After transferring a conversation over to the Pocket AI app, the device became stuck with a solid blue light.
I’ve tried resetting the device using the 3 quick presses and reconnecting it. I’ve also uninstalled and reinstalled the app, shut off my iPhone (iOS) and turned it back on, turned Bluetooth off and back on, powered the Pocket AI device off and back on, and charged it to 100%.
Everything seems to work normally except for recording. When I press the record button, the device’s light does not turn amber as it normally would, although the app recognizes that a recording has started. Once I stop the recording, the app has no record of it and instead reports that there’s a connection issue.
At this point, I’m not sure if the problem is with the device, the app, or the connection between the two, but the issue started immediately after transferring that conversation.