Phone calls wont record

I’ve tried to record multiple calls and the summary is always no data. I flip the button up to call mode and then turn on recording, the light is orange. the pocket is attached to the back of my phone. after the phone conversation I sync and it tells me it didnt pick up anything. What am I doing wrong? I am not using earbuds or anything like that.

Hey’! Could you just export the audio and check if you are able to record the audio?

ok, just did that. the MP3 is basically silent but if you turn it way up it sounds like a bunch of clicking etc.

it did record 2 minutes of silence, which was the length of my phone call, FYI

messaged you about this on dm!