hi Pocket Team
I clicked on the update software button in the app and the pocket device kept flashing red and went into reboot and never came back online.
Can you let me know how to reboot and bring the device back alive ?
hey @bharat is checking this issue please email us at hey@heypocket.com as well so we can open up a ticket
i have emailed to support as you have instructed.
hope they resolve this soon.
Charged for over 5hrs and retried the hold 5secs steps. Still Dead.
Pocket account team please respond to my email sent today 10/02.
thanks
Hey @urbanslider, I responded to your query please check it