Recording this morning won't summarize

I made a recording this morning, forgot to turn it off so it was longer than usual, about an hour i think. It was already uploaded and keeps trying to upload again.

I took the recording and cut shorter and renamed it to try to get it to summarize.

The original version and the short version don’t summarize.

Any fixes?

I tested a new recording after and contrary to the title, it worked, thanks!

Hi @nyhunter77,

We’re looking into it. Meanwhile, try reimporting the stuck conversations:

  1. Open home screen and tap the three-dot menu.
  2. Choose Resync / Device Lookup to reimport it from your Pocket.
  3. Keep the app open until the conversation finishes summarizing.

Once the reimported version has summarized successfully, you can delete the duplicate queued entry.

Thanks for the reply, i only get this so far:

Ken

From what i can see, it’s just that one conversation that is not working, i copied and edited it twice so the other 2 also don’t work

@bharat,

I figured out a way to get around the error or corrupt file, I downloaded the audio file and played it through my computer and re-recorded on Pocket.

This allowed Pocket to re-generate the summary and I have what i need.

Thanks!

Although the error wasn’t fixed, hopefully this gives users like me a workaround.