@eyeheartny We 100% acknowledge we could have communicated better around the timing, and Akshay already addressed that in his update here: Shipping Timeline Update
My reply was focused on clarifying the specific accusations you raised - particularly the idea that nothing had shipped. Units did leave the warehouse before the holiday, but as explained, movement was slowed by the Golden Week backlog.
We take everyone’s feedback on board to improve how we handle these communications going forward. We appreciate your patience.