Stuck Summarizations/Transcriptions

Over the past few hours we hit an outage with our database provider. As a result, some transcriptions and summarizations may be stuck in a processing state.

We’ve recovered as much as we could and moved the affected recordings into a dummy space. If you have recordings still stuck, please regenerate the summary or re-import the file — that will push it through the queue cleanly.

Sorry for the disruption. We’ll update here once everything is fully back to normal.

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