I recorded a few hours of conversations yesterday. Since then I’ve been trying to sync with my Pixel, but wifi sync fails (no error message, it just waits a while and then says it’s switching to bluetooth). On Bluetooth, it took over an hour to transfer one out of ten files, and the one after that only got to about 20% after more than two hours. Every time my phone goes to sleep, or I switch to other apps, it kills the transfer and starts over. I’ve run down more than 60% of my battery just leaving my phone open and waiting for the sync to complete. I do have “allow background usage” turned on in the OS app settings, though I haven’t switched it to ignore battery optimization yet.
When I first got it I was able to wifi sync once, and I have a few very short test conversations on my phone, but beyond that I’m unable to do anything with the device.
No! I can’t sync. I restarted the app. Pocket and my phone. Nothing! Then I lost all the calls from yesterday afternoon. I have emailed hey pocket and haven’t heard back. I wanna be a big fan of this product, but I’m becoming very very frustrated.