WiFi syncing is unusable and still a mess

I’ve been holding back from posting this but since we haven’t seen a WiFi firmware update since v6 in mid-November I’m getting concerned.

I have an iPhone 16 Pro w/iOS 26 and it usually takes 2-5 attempts to get WiFi syncing working each time I try it. Either it can’t connect to pocket’s WiFi or the sync will hang in the middle of pulling multiple conversations down (given the unreliability, I sync once a day… usually 2-4 meetings at once). I have made the 0.0.0.0 DNS change, that’s not the issue.

What’s worse, is when it does hang it basically locks the pocket up. You have to hold the power button for 15+ seconds (longer than the normal power off sequence) to get the device to power off… and then start the whole process over trying to get it to connect.

Syncing really seems to choke on longer meetings (45+ minutes in length).

Are there improvements in the works? I see direct WiFi connections to routers is under testing. Hopefully that’s more reliable?

Hey, really sorry about the experience.

A quick thing to double-check on iOS: Pocket needs both Local Network and Location permissions to connect to its Wi-Fi. iOS sometimes breaks these after updates, and toggling them off/on in Settings can help.

And yes, direct Wi-Fi connection to the router is also in progress. We will post updates about it soon.

thanks for the reply, it has both

Hey, I have the same issues. I have checked all the settings and toggled them on and off like instructed. Syncing recordings is such a painful experience haha! Also just when I get it to automatically sync, then I will need to leave the app for something else and then it will no longer sync. They did release the USB syncing, but I have not attempted that yet. I just want it to work as intended.

Thanks for reporting this! We’ve identified a bug and hope to have a fix out this week!

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Do we know timing of the bug release. Same issue as everyone above? Thanks

hey! New firmwares are under final testing we are just making sure there are no more issues before we roll it out!