Has anyone had issues with syncing in the web app? I haven’t been able to get this happening. It syncs to my iPhone but not the web app and having issues with syncing with desktop app. I don’t understand why there are so many apps and which is best to use. I want to be able to use this for recording meetings and some phone calls. How best to do this on the computer so I can easily save the summaries to the computer without having to email them to myself. Thanks for any insight. I’ve had this for one week now and still somewhat confused.
Hi @sjk, welcome! Please confirm that your iPhone, web, and desktop apps are signed in with the same email, then sign out and back in. Once synced, your summaries should appear across all three and can be exported directly from your computer.
Use Pocket for in-person meetings and phone calls, and the desktop app for online meetings. If syncing still fails, let us know whether you’re using Windows or macOS.
I’ve done all that numbers of times @bharat. Do I have to click on Sync in either the web or desktop apps or, once I can see the summaries, does that mean it has synced automatically?
I think I misunderstood how syncing works. I thought I had to click on the “Sync” button in the home screen of Pocket. I have now realised, Unless I misunderstand it, that once the recording is finalised and summarised, the recordings are automatically synced as that is essentially what’s happening for me. That’s great.