Anyone else’s app stuck on loading subscription options popup modal? It pops up every time I open the app but doesn’t progress. If I tap try pocket pro from settings, it just hangs on a loading animation.
Also been periodically dealing with the “cannot connect to server, check firewall” issue, syncs hanging or not completing… just a general mess of an experience right now.
Same hereI am having the same problem.
I would email hey@heypocket.com for some help. Never heard of this until now
Yes, I have the same issue.
Hey Guys could you let me know if this is on ios or android? And if you are on the latest version of the Play/App store?
If on Play/App store please update to the latest version (0.4.2) this should be resolved
I can not get it to load, so I can do my trial. It just hangs. I sent in a request to support and crickets.
Yes, I am on latest app version. Still does not work. Also, there is a new error with calendars not syncing.
Hey @Nicholas.boucher as referenced here
Meetings no longer showing up in the app - #2 by mhirrrr
We are having a small provider issue we are working with them to fix it
I am on 0.4.2 Android, the issue actually started with his version for me once I updated.
I’m on Android 16. Latest version of Google Play (10/01/2025).
Pocket software version 0.4.2+203
Firmware 0.8
WiFi Firmware V4
Still unable to get my founder’s benefits or Pocket Pro.
