Pocket recordings stuck on “Queued”

Hi everyone, I’m having an issue with my Pocket recordings. For the past few days, my new recordings are always stuck on “Queued” and never move on to transcription or summary generation.

The recordings appear in the app and syncing/transfer seems to complete, but the status remains Queued indefinitely. I even have a recording from September 6 that is still queued today (September 12).

Has anyone experienced the same issue recently? If so, what fixed it for you?

I’m especially wondering whether this is a syncing issue, server-side processing issue, or something with the iOS app.

Thanks!

Hey @Aziztalks! Welcome to the community. It looks like your phone is having trouble connecting to Pocket over mobile data. Please try connecting to stable Wi-Fi, disable any VPN if enabled, restart your phone, then open Pocket and tap Sync or Try Again.

If they’re still stuck after trying Wi-Fi, let us know and we’ll investigate further.

1 Like