I was able to supposedly update the wifi firmware to v4. I followed the new guide to change the DNS. The phone connects, the app reports that it was successfully updated, but when I go to settings in the app, it says v3, not v4. Each time I open the app, it asks me to update to v4.
Hey please restart the device and let us know if you are still facing this issue, you can mail us at hey@heypocket.com we will help us out as well!
I restarted the device and my phone, tried again. It says the firmware was updated successfully, but the app still says v3. There were no error messages. Any ideas of what I should try next?
Email support and we will take this up and see what’s happening.
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This happened to me as well, but it changed over night from “v3” to “v4”. The display just needed to think about it, I suppose 
Yes. Same for me. Tried all this and still nothing.
hey @Rahul please reach out to us on hey@heypocket.com